Terms and Conditions

The following Terms and Conditions refer to information and liabilty on this website and to information and liability provided through our store or by telephone, email, fax or any other form of communication.

All text, images, graphics, pdf's, animation, videos, sounds, and other materials on this website are subject to the copyrights and other intellectual property rights of Tank Master Australia Pty Ltd.

Apart from the purposes of private study and private use, this information cannot be used without written permission from Tank Master Australia Pty Ltd.

These materials may not be copied for commercial use or distribution, nor may these materials be modified or reposted to other websites.
If you would like to use any text, images, graphics, pdf's, animation, videos, sounds, and other materials on this website for any other purposes, please contact us.

Disclaimer

Tank Master has made every reasonable attempt to ensure the accuracy of the information displayed, however, it does not guarantee the information is complete, correct, or up to date and the information, including the availability of individual items and their prices, is subject to change without notice.

In no event shall Tank Master be liable to any person under any law for any loss or damage related to any information on this site.

Warranties

Tank Master Australia Pty Ltd (ABN 52 743 176 722) of 15 Loton Avenue, Midland, Western Australia 6506, Ph: (08) 9274 7000, herewith refered to as "Tank Master".

All products supplied by Tank Master are covered by warrenties from the respective manufacturer of the product(s).

To submit a warranty claim, please contact Tank Master on (08) 9274 7000 or send an email to sales@tankmaster.com.au. Tank Master will provide the purchaser with a Warranty Claim Form for completion from Tank Master and/or the product manufacturer. If requested, the purchaser must provide photographs to support any warranty claim.

The completed Warranty Claim Form, proof of purchase and any photographic evidence requested by Tank Master must be returned to Tank Master at the purchasers cost and in the manner directed by Tank Master.

Incorrect installation, handling and usage of products sold by Tank Master, other than in accordance with the instructions provided by Tank Master, will prevent a purchaser from making any claim under this warranty.

Tank Master may require the removal of the contents of any tank to allow inspection and/or repair or replacement. The cost of the removal and storage of contents (if necessary) will be borne by the purchaser.

The purchaser is responsible for all costs arising out of a warranty claim, including transport costs to Tank Master or its nominee, installation, handling and storage of tank contents and the disposal of any replaced tank (if applicable), where this is not covered by any other Australian law.

If requested by Tank Master, products installed in remote and/or inaccessible locations may need to be returned to a Tank Master agent’s premises or other location as required by Tank Master at the purchaser’s expense to enable inspection and/or repair.

To the extent permitted by law, Tank Master’s liability is limited to these warranty terms and conditions, in particular the pro-rata cost of repair and/or replacement of the product, at Tank Master’s option.

‘Pro-rata’ means that Tank Master’s obligations reduce in line with the time remaining under the warranty. For example if a warranty claim is made 5 years into a 10 year pro-rata warranty, Tank Master’s obligation under these terms and conditions is limited to a total of half the cost of repair or replacement of the product, and the purchaser must pay for any additional amounts necessary to repair/replace the product in respect of which the claim is made. Other than the costs payable by the purchaser set out in paragraphs 4, 5 and 6, any expense for a warranty claim made within the first 12 months of purchase will be borne by Tank Master and/or the product manufacturer.

This warranty is in addition to any non-excludable legal rights or remedies conferred on the purchaser under any laws which apply to the goods sold by Tank Master.

Purchasers are advised that goods sold by Tank Master come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.